CUSTOMER CARE

Return & Refund Policy

We want you to love what you order. Please take a moment to read our policy before completing your purchase.

Inspection on Delivery

We kindly ask that you check your order with the courier at the moment of delivery. Once the parcel has been accepted and the courier has left, the sale is considered final, and we are unable to offer a refund or exchange after that point.

Damaged or Incorrect Items

If an item arrives damaged, or is not the item you ordered, please do not accept it from the courier, or contact us immediately so we can make it right.

How to Reach Us

For any question about your order, message us on Instagram @cachetboutique with your order details and we will be happy to help.